A renowned luxury expedition cruise company partnered with us for an ambitious digital transformation journey, creating a seamless and immersive online presence that matches the world-class quality of their expeditions.
Luxury expedition cruise ship navigating pristine waters

Elevating the expedition travel experience through cutting-edge digital innovation

Elevating the Expedition Travel Experience with Digital Innovation

Through cutting-edge technology and user-centric design, this collaboration ushered in a new era of digital innovation for the luxury expedition travel industry, creating seamless customer journeys that match the exceptional quality of world-class expeditions.

This partnership represents a comprehensive digital transformation that modernized every aspect of the customer experience, from initial booking through post-voyage engagement.

Digital Transformation for Premium Expedition Experiences

Luxury expedition cruise digital platform interface

Comprehensive digital ecosystem designed for luxury expedition travel experiences

Integrated MarTech Stack for Seamless Customer Journey

Implemented an integrated MarTech stack using Segment, Amplitude, FullStory and Optimizely, ensuring a smooth and personalized customer journey for luxury expedition cruise passengers.

New Tech Stack and Design System for Enhanced UX

The digital transformation included a new tech stack using Contentful, Bynder, Vercel and Algolia alongside a design language system, thereby enhancing user experiences across the cruise line's digital realm.

Migrating to Seaware Reservation System

Facilitated migration from a dated AS400 system to the advanced Seaware reservation system, streamlining the booking process for cruise travelers and modernizing operational efficiency.

Interactive Itinerary Pages and MapBox Integration

Developed 100+ interactive itinerary pages with MapBox integration, offering immersive digital experiences that depicted the cruise line's attractive destinations and expedition routes.

Luxury expedition cruise destination scenic view
Premium expedition cruise facilities and amenities

World-class expedition destinations and premium cruise experiences brought to life through digital innovation

Amazon Web Services: A Foundation for Digital Excellence

AWS services formed the backbone of our digital infrastructure, offering a secure, scalable, and high-performing environment for luxury expedition cruise operations.

AWS S3

Scalable object storage for data backup, archival, and analytics for digital assets

AWS Glue

Serverless data integration service for discovering, preparing, and combining data

AWS RDS

Powers complex, data-driven applications with durability and scalability

AWS EKS

Managed Kubernetes service for running and scaling containerized applications

AWS Lambda

Powers serverless applications, notifications, and event-driven functionalities

AWS VPC

Logically isolated cloud section for launching AWS resources in virtual networks

AWS DMS

Seamless database migration with secure and continuous data replication

AWS Lake Formation

Simplifies secure data lake setup for collecting, cataloging, and cleaning data

AWS Athena

Interactive query service for analyzing data in Amazon S3 using standard SQL

Strategic UX Research and Product Consulting

Used extensive UX research and product consulting to transform digital experiences, ensuring meticulous designs that meet the cruise line's clientele's high expectations for luxury and seamless service.

Comprehensive Digital Transformation

In our mission to revamp the digital experience for this expedition cruise provider, a multitude of cutting-edge technology partners and services were harnessed, focusing on leveraging the best tools in the market.

Luxury expedition cruise adventure in pristine wilderness

Delivering exceptional expedition experiences through innovative digital solutions and world-class service

Digital Excellence in Luxury Expedition Travel

Our collaborative approach focused on leveraging the best tools in the market, ensuring scalability, security, and a seamless customer journey that matches the world-class quality of luxury expedition cruises.

Through comprehensive digital transformation, we created an immersive online presence that elevates the entire expedition cruise experience, from initial discovery through post-voyage memories, setting new standards for digital innovation in luxury travel.