Partnering for Digital Transformation in Health Services
TheKey, formerly known as Home Care Assistance, is at the forefront of digital transformation in the home care and health services industry, changing how people live and age at home through innovative technology solutions.
The Balanced Care Method: A Wellness-Centered Approach
For nearly two decades, TheKey has helped clients achieve successful long-term aging at home through a wellness-centered approach called the Balanced Care Method™.
This holistic method focuses on technology-enabled whole care for the whole person, building a future that empowers clients to live life on their own terms where they are happiest – in the comfort of their homes.
TheKey's comprehensive digital ecosystem connecting families, caregivers, and care recipients through innovative technology
Native Apps, Design Systems, and Strategic Consulting
Gangverk developed native apps, a design language system, an open shifts platform, and common API services for TheKey. We also provided strategic consulting and technical UX research to enhance the entire home care ecosystem.
TheKey Native App for Families: Staying Connected to Care
Launched in Autumn 2022, TheKey's native app allows families to access real-time care updates and communicate with caregivers from their mobile devices, providing peace of mind and transparency in the care process.
Caregiver App: Empowering the Home Care Workforce
Launched in Spring 2022, the Caregiver Native App streamlines communication and resource-access for caregivers, enhancing overall home care experiences and providing essential tools for delivering quality care.
Open Shifts Platform: Streamlining Staffing Needs
The Open Shifts Platform addresses staffing challenges head-on, enabling efficient management of shifts, continuous care delivery, and flexible work opportunities for caregivers in the home care industry.
Comprehensive digital solutions designed to enhance home care experiences for all stakeholders
"Given prior experience and Gangverk's track record, it was never a question.
Innovation Solutions for Home Care and Healthy Aging
Our technical approach focused on creating user-centered solutions that address the complex needs of home care services while supporting TheKey's mission to empower individuals to live their best lives at home.
Instant communication between families, caregivers, and care recipients
Native applications optimized for on-the-go care management
Open Shifts Platform for efficient staffing and flexible work scheduling
Consistent user experience across all TheKey digital touchpoints
Seamless data flow between different systems and care management tools
Solutions based on extensive research with all stakeholders in home care
Fast-Moving Collaboration Driven by Research
TheKey's partnership with Gangverk has been characterized by rapid innovation cycles, with extensive user research driving every design decision to ensure solutions truly meet the needs of clients, caregivers, and families.
Technology-Enabled Whole Care Approach
By leveraging the Balanced Care Method™, we've created digital solutions that support whole-person care, enabling clients to maintain independence and quality of life in their own homes through innovative technology.
Digital Innovation Timeline
Key milestones in TheKey's digital transformation journey, delivering solutions that empower the home care ecosystem.
Caregiver Native App launch, empowering the home care workforce
TheKey Native App for Families launch, connecting families to care
Open Shifts Platform and continuous innovation in home care technology
Empowering Healthcare Professionals and Families
With a shared vision of empowering individuals to live their best lives at home, TheKey and Gangverk have forged a powerful partnership that is driving digital innovation in the home care industry.
Together, we are committed to delivering cutting-edge solutions that enhance the quality of care, improve operational efficiency, and create a future where aging at home is a seamless and enriching experience for all involved.