Gangverk's 2023 Highlights

Reflecting on an extraordinary 2023, Gangverk stands at the forefront of technological innovation and growth, a journey significantly shaped by our strategic partnership with Activate, a leading firm in technology and digital strategy. Together, we focused on reorganizing around industries and services, scaling our capabilities to meet the evolving demands of the tech world.

This collaboration has been pivotal in defining our strategic direction, amplifying our reach, and solidifying our impact in the tech industry. With these foundational elements in place, Gangverk embarked on a year of substantial growth, marked by key acquisitions, expanded client portfolios, and groundbreaking product developments.

Gangverk Growth

Organization

The acquisition of Zaelot, a company renowned for its expertise in staff augmentation and Salesforce solutions, marked a pivotal moment for us. This strategic move expanded our team size to over 220 professionals and enriched our service offerings, especially in advanced CRM technologies.

Locations

Our global presence, with key offices in Reykjavik, New York, Montevideo, and Buenos Aires, underscores our commitment to serving a diverse and international clientele.

Revenue

Despite macroeconomic headwinds, we celebrated a notable revenue increase, underscoring our growing influence and success in the tech world.

Client Milestones

This year, we expanded our client portfolio with an emphasis on fostering relationships with companies that share our vision of innovation and excellence. By partnering with a range of industry leaders and emerging enterprises, we've not only broadened our reach but also deepened our expertise across various sectors. Each new client relationship represents a unique opportunity to showcase our capabilities and contribute to their success.

New Clients and Projects

Play Airlines: In 2023, our partnership with Play Airlines focused on elevating their digital marketing and customer experience. Key initiatives included integrating a new Customer Data Platform (CDP), Twilio Segment, implementing Mixpanel for advanced marketing analytics, AB Tasty for optimizing the customer journey, and Fullstory to gain deeper insights into user experiences and interactions. Work also began on improving the website and overall customer booking management experience.

Lindblad Expeditions: Our work with Lindblad Expeditions marked a significant phase in their digital transformation journey. We developed a modular, headless service platform, transitioned from legacy systems to modern technologies, implemented advanced data analytics, and revamped the website. This led to improved data handling, increased website traffic, lead generation, and self-service capabilities like online booking, establishing Lindblad Expeditions as a leader in digital innovation in their sector.

Crayon: Our collaboration with Crayon, a global leader in IT and digital transformation services, involves leveraging our technological expertise to augment their digital offerings and operational efficiencies.

Liberty Rent: Developing a new, innovative underwriting engine for Liberty Rent, aimed at revolutionizing their rental guarantee services. This solution will enhance their ability to efficiently manage risk while providing a more streamlined and user-friendly service for property managers and landlords.

Julien’s Auctions: Our partnership with Julien’s Auctions, known for their celebrity and entertainment memorabilia, focusing on enhancing their digital experience to improve user experience, including increased engagements and sales conversions, as well as accessibility.

Sotheby's Partnership

Over an impressive span of more than eight years, our collaboration with Sotheby's, a distinguished name in art auctions and private sales, has been a journey of significant achievements and digital transformation.

More than 130 of Gangverk's talented team members played a pivotal role in evolving Sotheby's digital strategy, helping to shift the digital channel mix from a minor share in 2016 to over 90% of all bids being placed online by 2023 and contributing to Sotheby's rise to the top of search and social rankings, a transformation aptly described by their former CMO as going from 'worst to first.’

As our partnership with Sotheby's concludes, we take immense pride in the work we have accomplished together and the outcomes that have been driven. Our collaboration has played a pivotal role in enhancing Sotheby's digital presence and accessibility, contributing to their continued leadership in the luxury auction space. We extend our best wishes to Sotheby's as they move forward, confident that they will continue to excel as digital leaders in this prestigious industry, and we look forward to the possibility of collaborating and innovating with Sotheby’s again in the future.

Product Milestones

In 2023, Gangverk made remarkable advancements in our proprietary product offerings, reflecting our commitment to innovation and excellence. Our focus was not only on enhancing existing products but also on developing new solutions to meet evolving market needs. This year's milestones demonstrate our ability to create impactful and cutting-edge products that resonate with our clients and their audiences.

Dala.care

dala.care is our revolutionary healthcare platform that won a significant tender from the government as their home care solution for Reykjavik city. It focuses on patient management and telehealth solutions, aiming to enhance healthcare delivery and accessibility.

Partner Milestones

In 2023, Gangverk strategically aligned with best-in-class technology and service providers, a move fundamental to our commitment to bringing the most advanced and effective solutions to our clients. These partnerships not only enhanced our capabilities but also allowed us to deliver a diverse range of cutting-edge services tailored to meet the unique needs of our clientele. By collaborating with industry leaders, we ensured that our clients benefit from the latest innovations and robust support in their digital transformation journeys.

These include:

AWS (Amazon Web Services): As a global leader in cloud computing, AWS offers scalable and robust cloud solutions. This partnership enables us to leverage the power of cloud technology to offer reliable and efficient services to our clients.

Salesforce: Renowned for its customer relationship management (CRM) solutions, Salesforce empowers us to provide comprehensive and sophisticated CRM tools to businesses, enhancing their customer interactions and operational efficiencies.

Twilio Segment: This customer data platform aids in collecting, cleaning, and controlling customer data. Our partnership with Twilio Segment allows us to offer our clients unparalleled insights into their customer behaviors and preferences, fostering data-driven decision-making.

Fullstory: As a digital experience platform, Fullstory provides essential insights into user interactions and experiences. Our collaboration with Fullstory equips us with the tools to analyze and understand digital experiences, enabling us to optimize user interfaces and customer journeys.

Awards

Gangverk's 2023 was a year marked by prestigious recognitions:

Presidential Icelandic Export Award: This award recognized our significant contributions to the global tech sector, underscoring our role as a leader in technological innovation and export growth.

Honorary Webby Award: Our innovative auction platform, Basta, received an honorary Webby Award for its technical implementation in the collaborative project with Joopiter and 1Rockwell. This accolade celebrates Basta's excellence in digital solutions and its impact on the auction industry.

Looking Ahead to the Next Year

Our vision for 2024 includes deepening our engagement in sectors such as travel, hospitality, fintech, healthcare, and luxury commerce. We're excited about developing a new platform in the travel and hospitality space, designed to revolutionize inventory, booking, and reservation management systems, offering seamless and integrated experiences to end-users.

Conclusion

As we reflect on the monumental strides we've made in 2023, we extend our deepest gratitude to our dedicated employees, whose expertise and hard work have been the cornerstone of our success. To our valued clients and partners, thank you for entrusting us with your business and collaboration. Your confidence in Gangverk fuels our commitment to innovation and excellence.

Looking forward, we invite those interested in our services or eager to learn more about our work in 2023 to reach out to us. Whether you're seeking to transform your business digitally, explore new technological solutions, or simply want to discuss potential collaborations. Let's make 2024 a year of even greater achievements and partnerships.